Delivery time

The normal delivery time is one week from the day the order was placed. If a product is out of stock or if shipment is made to remote locations, the delivery time can be longer. Please contact our Customer Service on info@ruaboutique.ie if you have an inquiry on the status of your order. We make reservations for the liability of delays or failed deliveries caused by discontinued products or the stock handling of our suppliers. We also make reservations to adjust prices as presented on ruaboutique.ie caused by wrong pricing, technical errors etc

 

Confirmation

We will send an order confirmation with information about your purchase by e-mail as soon as we have received your order. We recommend that you save the order confirmation if you should need to contact ruaboutique.ie's customer service.

 

Delivery charges

Shipping cost are applied in regard to the specific shipment destination, hence the shipping cost can vary. Goods are shipped from Ireland. Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. ruaboutique.ie ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

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